VCL-Transfer
Design Patterns for VCL arrangements by the Chair of Business Informatics, especially Information Management at the TU Dresden.
Organisational issues of the role assignment
Patterns >> Management of Roles >> Organisational issues of the role assignment
Problem | Because role assign the responsibility of for groups of activities to particular participants, they influence to a high degree what happens in the course and in the group. The assigned roles should also correspond to the background of the participants as well as the course aims. Hence the assignment of roles is a non-trivial activity that requires a high level of structure and transparency. |
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Framework | a role concept in use |
Solution |
There are several possible approaches to the organisation of the role assignment, depending on the role concept itself, the group arrangement, the course aims, as well as the course context. The first two approaches below (Role assignment within groups and Free role-choice) assume that role assignment occurs within already given teams. In this case, the team assignment takes place before the role assignment and depends on other criteria (e.g. institutional affiliation of participants). These approaches allow an early formation of teams, giving the participants more time to get acquainted with other team members. On the other hand, the criteria of group assignment may conflict with prepared roles and thus cause problems with later collaboration. These approaches are thus suitable for VCL project of short duration, where it is necessary to provide only a short team-building phase.
The next two approaches (Team assignment based on role preference and Free group formation based on role preference) assume that the role assignment takes place before the team assignment. The team assignments also rely strongly on the role concept. These approaches increase the probability that the roles match the participants’ preferences and that each team has a comparable expertise. On the other hand, the approaches require more time.
The team leaders recruit their teams based on the role concept in order to gain the necessary expertise for their team. The participants are free to accept or decline the team-leaders requests. In the end, the instructor may need to assign “unclaimed” participants or make minor adjustments to the groups. Further restrictions (such as number of different institution affiliations, e.g., such as having no more than two team members form the same institution) can be further introduced. More complex possibilities of revealing role preferences, such as the creation of profiles, writing application letters, providing a CV etc. can be used to make this phase more interesting. This approach of role and team assignment can be very time consuming (two to three weeks), but the intensive occupation with the role and team choice leads to a high level of identification with the role and the team. Especially if roles are drawn or assigned by the instructor, participants may feel unhappy with their lot. This can be further influenced by the team structure. In this case, it can make sense to allow the team members to swap roles within a set period of time (i.e., before the group work begins). Though this option still restricts the role choice very much, it can give students comfort, lead to a better alignment between roles and backgrounds, or simple provide grounds for discussion and hence team-building. If the participants are asked to reveal their role preferences, especially if they are expected to create more elaborate profiles or applications, it can be worthwhile to have a look at participants who provided only very little or no information and who do not respond adequately to requests. Experience has shown that such behaviour is an indicator for later free-rider behaviour. Assigning such participants to groups should thus be done with caution. |
References |
Organization of the Team Assignment |